FAQ

  • What is mobile pet grooming?

    Mobile grooming means we come to you! Our fully equipped grooming van arrives right at your doorstep, so your pet can be pampered without the stress of traveling or waiting in a busy salon.

  • What should I prepare before the grooming appointment?

    Please ensure there’s a nearby parking space and access to an electrical outlet if required. Your pet should have gone for a short potty break before we arrive.

  • What products do you use?

    We use only cruelty-free, natural, and organic grooming products, carefully chosen for their safety and effectiveness. Every bath and brush is designed to be gentle on your pet’s skin and coat.

  • Is mobile grooming safe for anxious pets?

    Absolutely. Our quiet, one-on-one environment is ideal for anxious or elderly pets. No cages, no waiting, and no stress — just calm, loving care.

  • What if I need to cancel or reschedule?

    No problem! Please notify us at least 24 hours in advance to avoid a cancellation fee and help us accommodate other pet parents.

  • How often should my pet be groomed?

    We recommend a full grooming session every 4 weeks to keep your pet clean, comfortable, and looking their best. Regular grooming also helps maintain healthy skin and coat while preventing tangles and shedding.

  • How can I book an appointment?

    You can book directly through our website, WhatsApp, or by calling us. We’ll confirm your appointment and arrive right on time for your pet’s pampering session.

  • What are the benefits of regular grooming?

    Regular grooming isn’t just about looks — it’s essential for your pet’s overall health:


    Prevents matting, tangles, and skin irritation


    Reduces shedding and odors


    Keeps nails at a healthy length


    Helps spot early signs of allergies, infections, or lumps


    Boosts your pet’s comfort and happiness

  • How long does a grooming session take?

    Each session typically takes 1 to 2 hours, depending on your pet’s size, coat condition, and temperament. We never rush — every pet is treated with patience and care.

  • What payment methods do you accept?

    We accept cash, card, and online payments for your convenience.